STAY SAFE @ MEADOWLARK MOTEL
The safety of our guests and employees has always been our number one priority. Now as we work to reopen Meadowlark Motel, we want to ensure our guests that Meadowlark Motel will be cleaner and safer than ever before when we are ready to resume traveling once again. To meet the new health and safety challenges and expectations presented by COVID-19, Meadowlark Motel is launching the “Stay Safe @ Meadowlark Initiative” . This new initiative is crafted on Center for Disease Control and Prevention (CDC) and American Hotel & Lodging Association (AHLA) recommendations. It is focused on enhanced hotel cleaning practices, social interactions, and workplace protocols, while ensuring transparency throughout the guest journey.
SIGNAGE – Health and hygiene reminders shall be placed at high-traffic areas on property, including the front lobby area at a minimum, indicating the proper way to wear, handle and dispose of masks.
PERSONAL HYGIENE – Washing hands with soap and water is the preferable method. In situations where soap/water is not available, alcohol-based sanitizer is recommended. Dispensers shall be placed at key guest and employee entrances and contact areas; lobby reception areas and employee entrances, breakfast room, lounge room, Backporch, pool. Employees must wear Personal Protection Equipment during work hours.
EMPLOYEE TRAINING – Prior to re-opening and throughout the year, employees must take COVID-19 training courses designed by Center for Disease Control and Prevention (CDC)
Reporting – Employees & guests are encouraged to report any presumed cases of COVID-19 immediately to the management.
FRONT DESK OPERATIONS – Front desk agents shall practice social distancing including utilizing every other workstation to ensure separation between employees whenever applicable and possible. The use of technology to reduce direct contact with guests, lobby population and front desk queue is encouraged, where feasible. In addition, contactless payment processes are encouraged, and when not available, employees should minimize contact as much as possible.
PHYSICAL DISTANCING & QUEUING – Guests are advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them, including any area where guests or employees queue. Encourage one-way guest flow with marked entrances and exits. Lobby furniture and other common seating areas (including The Back Porch , pool area) will be reconfigured to promote social distancing.
FOOD & BEVERAGE – Food and beverage service shall reduce in-person contact with guests and buffet service and also minimize dining items for increased sanitation. The use of prepackaged foods and ‘grab & go’ items shall be the preferred method of food delivery.
GUEST ROOM RECOVERY PROTOCOL – Room will be taken out of service for 24 hours after each check-out. Two night minimum stay is required during weekends and holidays.
GUEST ROOM CLEANING & DISINFECTING – This will require two separate phases – cleaning and disinfecting. Particular attention is paid to high-touch, hard nonporous items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring.
SERVICING STAY OVERS – In anticipation of individual concerns of guests, housekeeping shall not enter a guest room during a stay. All stay-over rooms will be treated as “Do not Disturb”. Towels and other room supplies will be provided upon request.
CLEANING COMMON AREAS – Cleaning and disinfecting shall be frequent (multiple times per day) with an emphasis on frequent contact with hard non-porous surfaces including, but not limited to, front desk check-in counters, bell desks, door handles, public bathrooms, vending machines, ice machines, room keys and locks, stair handrails, pool seating and surrounding areas, dining surfaces and all seating areas.
CLEANING BACK OF HOUSE – Physical distancing among all employees shall be practiced in employee dining rooms, uniform control areas, training classrooms, shared office spaces, and other high-density areas.
SHARED EQUIPMENT – Shared tools and equipment shall be disinfected after each shift or transfer to a new employee.
This initiative represents a new level of focus and transparency for Meadowlark Motel. With the “Stay Safe @ Meadowlark” initiative, we are enhancing these standards to boost our guests confidence and doing so in accordance with guidance issued by public health authorities, including the Centers for Disease Control (CDC).
We look forward to having our guests stay with confidence and to safely welcome everyone back.